Operations Planning
Not filling vacancies. Making the face of a neighbourhood.
Misaki Sato
Joined as a graduate. Responsible for retail leasing and building operation.
My Work
I handle leasing for retail tenants and the operation of buildings once they open. The work is deciding which shop goes where, and settling terms with the companies taking the space.
Why I Like This Work
You can feel that you are making the face of a neighbourhood. Change the mix of tenants and the people walking there change too. The results of your decisions show up in the streetscape.
How I’ve Changed
I have learned to try to understand the other side's business. Presenting terms is not enough to close anything. Once I could think from the perspective of the company taking the space, conversations started to land.
What’s Next
I want to be more involved in operation after opening. Not finishing at completion, but planning with the view of someone who grows a place.
A Day in the Life
9:00
Into the office. I go through the list of prospective tenants.
11:00
Meeting with a company interested in taking space.
14:00
Walking a building already in operation, checking how the shops are doing.
17:00
Working through lease terms internally.
19:00
Home.
